Office
of Information Technology
Office
of Information Technology
The Office of Information Technology's Personal Computing Support Center (PCSC) is a free resource dedicated to helping all Boston University students, faculty, and academic staff use their Windows- and Macintosh-based computers effectively. We welcome questions from both the novice and the expert about these computers and about supported application software.
We can help answer your computing questions -- whether you're having a problem with your application software, planning a new personal computer laboratory for your department, or setting up Internet access. We also provide hands-on tutorials for many popular applications, file recovery, text and graphics scanning, and file translation.
The PCSC facilities are located on Cummington Street.
When you come to the PCSC consulting office, you can:
The PCSC is not a production facility and cannot provide an environment for writing papers, printing, or other such work. The PCSC is not a retail outlet; we're here to help you -- we don't sell anything. Finally, except for those programs specifically designated for distribution, software cannot be copied.
We offer a variety of free instructor-led tutorials at 100 Cummington Street for Boston University students, faculty, and academic staff. Details are published each semester online at www.bu.edu/tutorials. This online course description contains schedules, location, and registration information for all Information Technology tutorials. Each class lasts from one to three hours, and advance registration is required. Topics include:
The Personal Computing Support Center at 111 Cummington Street, Room B19 has a wealth of self-paced learning materials. You will find that these materials are designed to help you comfortably and effectively learn software packages at your own pace. These self-paced tutorials use interactive software to teach you to use a program on-screen. Consultants are available to help you while you take the tutorial.
Most of our self-paced tutorials are from a company called "Element K" and the titles listed below are only a small sample of what is available. For a full listing of tutorials, please visit www.bu.edu/pcsc/self-paced.html. You may also be interested in purchasing your own subscription to Element K, as described on the PCSC Web site.
Windows
Macintosh
The Personal Computing Support Center is staffed by full-time consultants as well as experienced student consultants. While we are usually available to answer general questions whenever you drop in or call, we invite you to make an appointment for more extensive discussions or to reserve time on a particular computer. Questions can also be forwarded via electronic mail: send mail to pcsc@bu.edu.
The software listed here is fully supported by the PCSC. We have based this selection on our own evaluations, published reviews, and consideration of each product's market share. If you don't see your application in this list, ask a consultant; we can provide help with many other applications. You can find more information about supported software at www.bu.edu/pcsc/software.html.
Windows and Macintosh
111 Cummington Street, Room B19
PCSC Consulting Services: 617/353-PCSC (353-7272)
Open Mon., Tue., Wed., 9:00 a.m. to 7:30 p.m.;
Thu. & Fri., 9:00 a.m. to 5:00 p.m.
Summer, intersession, and holiday hours may vary.
E-mail: pcsc@bu.edu
Web: www.bu.edu/pcsc/
PCSC Tutorial Classroom,
100 Cummington Street
Open when PCSC instructor-led tutorials are in session. Please see www.bu.edu/computing/tutorials
for more information.
Boston University's policies provide for equal opportunity and affirmative action in employment and admission to all programs of the University.
October, 2000