Grievance Procedures in Cases of Alleged Discrimination University policy
and federal law prohibit discrimination on the basis of race,
color, creed, religion, ethnic origin, age, sex, or disability.
When a student believes that his or her rights have been denied
by reason of discrimination on the basis of race, color, creed,
religion, ethnic origin, age, sex, or disability, he or she may
file a formal written grievance with the Vice President and Dean
of Students. The grievance statement should be as specific as
possible regarding the action(s) that precipitated the grievance:
the date, place, and people involved; the efforts made to settle
the matter informally; and the remedy sought.
The Vice President and Dean of Students will forward a copy of
the grievance statement to the appropriate individuals within
one week of receiving the statement. If a complaint raises an
academic question, the statement will be forwarded to the dean
of the appropriate School or College. If the complaint concerns
a nonacademic unit, the grievance statement will be forwarded
to the administrative head of the unit. If a student's grievance
alleges discrimination on the basis of disability, the Director
of the Office of Disability Services, who is the University's
Compliance Officer for Section 504 of the Rehabilitation Act of
1973, will also be provided with a copy of the grievance and will
be involved in resolution of the grievance as appropriate.
The dean or administrative head will investigate the matters set
forth in the written grievance. In conducting an investigation,
the dean or administrative head may forward a copy of the grievance
statement to the persons whose actions (or inactions) are the
subject of the grievance, as well as request a written response
to the grievance from appropriate individuals within the University.
The dean or administrative head may also choose to interview witnesses,
meet with concerned parties, receive oral or written presentations,
and make other appropriate independent inquiry. Within forty-five
(45) days of the filing of the grievance, the dean or administrative
head will make a decision as to the merit of the student's grievance
and the appropriate resolution of the situation. If resolution
is not possible within forty-five (45) days, the dean or administrative
head will inform the student of the reasons for delay.
Copies of the dean or administrative head's decision will be sent
to the student, the Vice President and Dean of Students, the Director
of Disability Services where appropriate, and the University Provost.
A copy may also be sent to the department and/or the persons whose
actions are the subject of the grievance, as appropriate. In the
event that the student is not satisfied with the resolution of
the grievance, he or she may appeal to the Vice President and
Dean of Students, and from there to the Provost.
A record of all formal grievances will be kept on file in the
Office of the Vice President and Dean of Students. A record of
all grievances alleging disability discrimination will also be
kept on file in the Office of Disability Services.
Student Retention Information Statistics for
the student retention rate at Boston University are available
on request from Analytical Services, 25 Buick Street, in accordance
with the Education Amendments of 1976, Section 493A.
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Published by Trustees of Boston University
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11 March 1999
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Boston University
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