Ordering Information
Questions
Send all questions regarding the Center for Psychiatric Rehabilitation's
products to <cprbooks@bu.edu>
We are happy to answer your questions by phone at (617) 353-3549, but we need orders in writing via Internet or by mail or faxed order forms.
Internet Orders
Products available for online purchase contain an add to shopping
cart link.
You
may view your shopping cart at any time by clicking the view
shopping cart link. Follow the on-screen instructions to
change quantities or remove items from your shopping cart. Click
the proceed to checkout button to complete your order.
For
online purchase, a valid Visa, Mastercard, or Discover card must
be used. If you would like to use a different method of payment, you may submit your order by mail
or fax with a printable order form. |
Mail or Fax Orders
Mail a completed order
form with a credit card, check, money order, or purchase order made payable
to Boston University to:
Boston University
Center
for Psychiatric Rehabilitation
940 Commonwealth Avenue West
Boston, MA 02215
Fax
completed order forms and
purchase orders to: 617/353-9209.
Orders under $100 and all international orders must be prepaid with credit card, check, or money order. |
View a complete product list online
Shipping
Please allow approximately 1-2 weeks for delivery of your order.
U.S. and Canadian orders are shipped UPS, and international orders
are shipped via U.S. Postal Service or UPS (depending on the weight of the package). Shipping and handling costs are below:
If order subtotal is:
Under $100
$100-$500
Over $500
|
Shipping cost in U.S.
$8.50
7% of subtotal
5% of subtotal |
Shipping cost outside U.S.
$20
20% of subtotal
20% of subtotal |
Rush Orders
Overnight and/or special delivery services are available upon
request at your additional expense. Please include any special request with
your order.
Credit Card Payments
Payment
can be charged to VISA, MasterCard, or Discover Card accounts
by completing the credit card information on the order form
for mail, fax, and Internet orders. |
Check, Money Order, Purchase Order
Payment
may be made by check, money order, and purchase order (for over $100) made payable
to Boston University through mail and fax orders only. |
U.S. Funds
Payment
must be in U.S. funds by U.S. bank draft or international
money order. |
Sales Tax
Massachusetts residents are required to pay a 5% sales tax of the purchase price, shipping not included. If you are tax exempt,
please include a copy of your tax exempt certificate with your
order. |
|
- International
- Consumer/Family
- Bookstores
- Quantity
- Review Copy
International Orders
-
All
International orders must be prepaid.
-
Payment must be in U.S. funds by U.S. bank draft or international
money order, made payable to Boston University--Center for Psychiatric Rehabilitation; or payment may be charged to MasterCard, VISA, or Discover Card accounts.
-
We
generally ship U.S. Postal Service or UPS. You must notify
us if
you want us to request a specific brokering service. Shipping for orders totaling under $100 is $20. Shipping for orders $100 and over is 20% of the total.
- Any VAT and duty charges from your country are the responsibility of the buyer and are not included in our shipping costs.
- PAL
formatted videotapes will be provided as available at your
request for the training technology packages orders.
Consumer/Family Discount
Individuals with psychiatric disabilities and their family members are eligible for a 20% discount on many of our books. Orders from agencies and organizations, including mental health agencies and consumer organizations, are not discounted.
Bookstore and Book Distributor Orders
- Booksellers
receive a 20% discount off the single copy retail price for
books published by our Center for items above $10. Orders are
shipped via UPS.
- Booksellers are required to prepay for their orders. Prepayment may be made by check, or money order made payable to Boston University – Center for Psychiatric Rehabilitation, or prepayment may be charged to MasterCard, VISA, or Discover Card accounts.
Return Policy
- Books/CDs
may be returned within 180 days of the date of invoice.
Returned books must be in salable condition. Books which
bear the marks of gummed price labels or are soiled, torn,
bent, stained, etc. are not acceptable. Returns not meeting
the above condition will be sent back to you at your expense.
- CDs
with broken seals or evidence of tampering are not
returnable.
- There
will be a 20% restocking fee for any returned products.
- Refunds will be made based on the original form of payment, i.e., credit cards will be credited or refund checks will be sent for any payment made by check.
- Special
arrangements for extending the 180-day period will be
considered when book sales are possible during the next
term. However, we must receive your extension request
within the 180-day period.
- RETURN
SHIPPING ADDRESS: Center for Psychiatric Rehabilitation Publications,
Boston University, 635 Commonwealth Avenue, Room 651, Boston,
MA 02215.
Quantity Discounts
Book orders for 10 or more copies of certain books may be purchased at a 20% discount. Refer to the specific book webpage.
Review Copies of Books for Instructors
Selected books are available to college and university instructors for consideration for use in their academic courses. One review copy is available per course. Students in the course may place individual orders for their books online, or your bookstore may order copies for the students registered for your class.
When placing a review copy order, include the name of your college or university in your shipping address. Also, be sure to include the following information in the "special instructions" box:
- the course name and number
- when the course will be taught
- the name of the instructor teaching the course
Sole Distributor
The Publications Division within the Center for Psychiatric Rehabilitation operates under the auspices of Boston University and is the sole distributor for books and products published by the Center.
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