PPD29: Get Your Money's Worth!
Date and Time: Thursday, April 17, 2008 9:30 - 11:30 a.m.
Presenter: Walter Wickersham, Office of Purchasing Services
Location: Office of Purchasing Services, Training Room, 985 Commonwealth Avenue, Second Floor

Too often, once a vendor is selected, little is done to make sure the customer continues to receive the best service and value from a supplier. This session will provide the participants with a simple structured approach called Vendor Management that ensures your limited budget dollars yield the greatest results.

What You Will Learn

• Why costs creep up and services falter over time
  
• What is acceptable to require from your suppliers
  
• What is acceptable for the vendor to expect of us, the customer
  
• How to ensure pricing and services remain competitive throughout the term of the relationship
  

Who Should Attend

• This workshop will be valuable to anyone who contracts with outside service providers or vendors
  
• Attendees will leave with an easy framework that can be embedded into any supplier relationship to help define the playing field, the rules of the game, the scoring system, and an ability to clearly measure the level of success for your department or school
  

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