UTG11: The Art of Delegation and Coaching
Date and Time: Tuesday, April 29, 2008, 9 - 12 noon
Presenters: Tom Bagarella, Office of Human Resources
Location: Office of Human Resources, Training Room, 25 Buick Street, Second Floor

Delegation and coaching are two of the most valuable tools an effective manager can use. Managers need to delegate tasks to their staff and ensure they provide the appropriate amount of supervision to ensure that tasks are done efficiently and correctly. But how does a manager delegate? What tasks are appropriate for delegation? What style of coaching is best for you? When and how do you delegate? Join us for an interactive look at delegation and coaching. We will explore the basics of these two disciplines and provide you with the skills necessary to be successful in the art of both delegation and coaching!

What You Will Learn:

• The definition of delegation as it pertains to the workplace
• The main reasons why delegation is crucial to a manager
• The five steps to successful delegation
• Review of manager as coach
• How to coach a successful work team
• A three step process to coaching
• How to use a coach's feedback planner
  

Who Should Attend:

• Supervisory employees in positions grade 71 or above
• New supervisors with little or no management experience
• Experienced managers who would like to improve or enhance their coaching and delegation skills
  

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