Clear your browser cache
In Blackboard Vista, sometimes it is necessary to clear out your browser's cache. Please select your browser below and follow the instructions provided.
Select your Browser
Internet Explorer 6
- Launch Internet Explorer from your desktop or start menu.
- Click the "Tools" menu.
- Click "Internet Options", the last item in the list.

- Click the "General" tab.
- In the Temporary Internet Files section click the "Delete Files..." button.

- In the window that appears, ensure that "Delete all offline content" check box is checked and click OK.

- In the Temporary Internet Files section (step #5) click the "Delete Cookies..." button.
- In the window that appears, click OK.

- Close out the Internet Explorer 6 Options window from step #5 above.
Internet Explorer 7
- Launch Internet Explorer from your desktop or start menu.
- Click the "Tools" menu.
- Click "Internet Options", the last item in the list.

- Click the "General" tab.
- In the Browsing History section click the "Delete..." button.
- In the Temporary Internet Files section, click the "Delete files..." button. In the Cookies section click the "Delete cookies..." button.

- Click "Close" to close this window and then click "OK" to close out the Internet Explorer 7 Options window from step #5.
Firefox 1.5 and 2.0
- Launch Firefox from your desktop or start menu.
- Click the "Tools" menu.
- Click "Clear Private Data... "

- In the window that appears ensure that the "Cache", "Cookies", "Offline Website Data" and "Authenticated Sessions" check boxes are checked.

- Click the "Clear Private Data Now" button.
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